Customer Service Call Center Manager Job at AQUA DOC Lake & Pond Management, Chardon, OH

cTNqVDJFOGJSdmkwdlArczRHTlZJVWJ4Rnc9PQ==
  • AQUA DOC Lake & Pond Management
  • Chardon, OH

Job Description

Customer Service Call Center Manager Location Chardon, OH :

Seeking a Customer Service Call Center Manager to join our team in Chardon, Ohio!

What's in it for you?

Office hours: 8:00am-5:00pm (40+) available overtime and rotating Saturday during peak season (April-September)

Benefits package: medical, dental, vision, life, and supplemental insurance available at 90 days

Retirement plan after 1 year of employment

Responsibilities:

  • Answer inquiries by telephone & email
  • Manage customer service employees
  • Confirm calls are being handled appropriately and follow up when not
  • Complete customer related tasks
  • Complete data entry, production entry, and data base management
  • Email, file, or scan documents and maintain customer files

Requirements:

  • Experience with Microsoft Office Programs
  • Strong oral and written communication skills and problem-solving skills
  • Must pass a pre-employment drug test

Want to join our team? Submit a resume for consideration today!

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Office: 2 years (Required)
  • Customer service: 2 years (Required)
  • Management: 3 years (Required)

Ability to Relocate:

  • Chardon, OH 44024: Relocate before starting work (Required)

Work Location: In person

Job Tags

Full time, Work at office, Relocation, Monday to Friday, Shift work, Weekend work, Day shift,

Similar Jobs

Department of Transportation

Transit Policy Analyst Job at Department of Transportation

Job Description and Duties Will Consider Transportation Planner. Under the direction of the Chief, Transit Policy Implementation Branch, the Associate Transportation Planner will function as a Transit Policy Analyst. The incumbent leads analysis and development of...

Stream Realty

Brokerage Analyst Job at Stream Realty

 ...Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented...  ...needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you wont... 

Securitas Security Services USA, Inc.

Multi-Site Security Officer Job at Securitas Security Services USA, Inc.

 ...Multi-Site Security Officer Wage: $17.00-20.00/ hour We are currently hiring for seasonal coverage positions. We help make your world a safer place. Are you interested in being part of our Security Team? Apply quickly and efficiently online. Weekly... 

Johnson Controls

Environmental Health & Safety (EHS) Manager Job at Johnson Controls

 ...Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy ***Relocation is available for...  ...regulatory compliance across all EHS programs ~ Strong background in OSHA standards, compliance reporting requirements and other... 

Providence Health & Services

Nursing Assistant - Wound Care PT Job at Providence Health & Services

 ...hazard free, clean environment which facilitates patient focused care. Providence is calling for Nursing Assistants in Anchorage,...  ...Shift: Day Career Track: Nursing Department: 1017 AK PAMC WOUND CARE Address: AK Anchorage 3200 Providence Dr Work...