Hotel Front Desk Night Auditor Job at Candlewood Suites Eagan Arpt South - Mall Area by IHG, Eagan, MN

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  • Candlewood Suites Eagan Arpt South - Mall Area by IHG
  • Eagan, MN

Job Description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities:

  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Provide exceptional service to all hotel guests during their stay
Qualifications:
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Excellent customer service and communication skills are required
  • Diploma or equivalent from high school is required; some college is desired
  • Overnight shift; requires flexible hours
About Company: Candlewood Suites is an IHG brand hotel geared for long-term stays, providing our guests a home away from home during their travels.

Job Tags

Flexible hours,

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