IT ServiceDesk. Job at Stellar Professionals, Tennessee

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  • Stellar Professionals
  • Tennessee

Job Description

We are looking to fill an Onsite contract role as IT ServiceDesk.

Mode of Interview: In-person Interview

Work Arrangement: Onsite

Shift: CST

Applicants must have minimum of 6 years of relevant experience with the following:

  • Help Desk Support: Understanding of IT support workflows, troubleshooting methodologies, and customer service best practices
  • Licensing & Regulatory Systems: Familiarity with licensure processes and regulatory requirements, particularly within healthcare or government agencies
  • Application Support: Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management
  • Configuration & System Administration: Ability to modify and configure system settings, user permissions, and automated workflows
  • Data Management & Documentation: Strong skills in maintaining logs, tracking system changes, and organizing supporting documentation in SharePoint

Job Tags

Contract work, Shift work,

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