Vori is transforming the future of the $1T grocery industry. Vori is a rapidly growing fintech + vertical AI startup that provides an integrated operating system POS, payment processing, and inventory management. We help local and regional grocery businesses thrive and compete against retail giants like Walmart and Amazon. Our mission is to reduce food waste and food insecurity, nourishing communities across the country.
Vori is seeking a proactive and highly motivated Onboarding Manager to lead customer success post-sale, ensuring seamless implementations and long-term satisfaction. You'll be the primary point of contact for new customers, guiding them through onboarding and beyond while collaborating cross-functionally to refine workflows and drive product adoption.
We’re looking for someone customer-focused, technically adept in hardware and networking, and comfortable operating in a fast-paced, high-growth environment. If you're a world-class project manager who loves food and empowering small businesses, join us!
Lead Customer Onboarding: Own the post-sale experience, ensuring smooth transitions, addressing blockers, and setting up stores for success.
Drive Adoption & Growth: Optimize product usage, increase engagement, and identify new opportunities for services and features.
Elevate Internal Processes: Improve onboarding workflows, contribute to SOPs, and collaborate with Product, Engineering, and Sales.
Advocate for Customers: Translate customer needs into actionable insights to enhance both product and support experiences.
Build a World-Class Team: Help scale operations and cultivate a strong, mission-driven culture.
3+ years implementing complex software with SMBs.
Exceptional communication skills with the ability to engage all levels, from store associates to executives.
Ability to explain technical concepts in business-friendly terms.
Experience leading cross-functional teams to solve customer needs.
Strong analytical and problem-solving skills.
Experience in payments, point-of-sale, vertical SaaS, or supply chain tech.
Grocery industry background is a huge plus.
Startup experience or 0→1 product development.
Proficiency with Figma for visual communication.
Opportunity to work with a world-class, diverse team
Competitive salary & equity with early exercise options.
Hybrid work model (weekly in-office SF meetup).
Home office stipend + personal financial advisor.
Unlimited PTO (minimum 21 days off) & generous parental leave.
Health, dental, and vision insurance.
Team events and retreats.
Ready to transform the grocery industry? Apply now!
...including school of graphic design, business and legal studies, medical sciences, and information technology. Since our opening in 1985, Platt College has been dedicated to the principle that education is the foundation for personal and professional growth, and that...
...Compliance Officer Benefits: Quarterly Bonus, Monthly Bonus, Gym Membership (Equinox), Health Insurance, and 401K. Position Overview: The Compliance Manager will help oversee the Companys Compliance program and will assist the Companys head of Compliance...
...opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a... ...Bilingual Spanish/English skills are preferred. POSITION The Accountant provides information to management by researching and...
**Job Title: Merchandise Processing Associate****Who we are:**As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire...
MuleSoft Developer needs 6+ years' experience with Web Services, APIs, web applications, relational databases, ELT, data modeling, development or architecture experience. MuleSoft Developer requires: -1 year of experience with MuleSoft and related technologies including...