Patient Advocate Job at Ridgeview Institute - Smyrna, Smyrna, GA

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  • Ridgeview Institute - Smyrna
  • Smyrna, GA

Job Description

JOIN OUR TEAM AS A PATIENT ADVOCATE!

Your Work Matters How will you make a difference?

The Patient Advocate assists the CEO, leadership, PI/Risk Director and medical staff in carrying out and implementing a comprehensive and integrated program.

Duties And Responsibilities

  • Assist in preparing, coordinating, and documenting Patient Satisfaction Surveys.
  • Maintain a record of all completed reviews, evaluations, and process improvement team activities.
  • Develop and implement the Patient Experience training programs and initiatives that support the organization’s mission.
  • Undertake special projects to accelerate improvement in patient satisfaction and patient experience.
  • Assist the CEO and Risk/PI Director with Joint Commission, CMS, OSHA, and state surveys.
  • Assist the CEO and Risk/PI Director, who is responsible for the collection of data and submission of results for monitoring for The Joint Commission and IPF for CMS.
  • Responsible for receiving and logging all official correspondence from all official and accrediting agencies.
  • Prepare all reports, as assigned by the CEO, Risk/PI Director.
  • Fulfill all of the functions of the Human Rights Officer.
  • Follows the patient grievance process, ensuring the investigation of the grievance, ensuring appropriate actions are taken, documenting actions, and informing the patient/representatives of the results of the investigation and actions taken.

Note: The essential job functions of this position are not limited to the duties listed above

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Job Summary
  • Location
    Smyrna, GA
  • Job Type
    Full Time
  • Salary
    $18 per hour
  • Date Posted
    2026-06-09
  • Expiration date
    2026-07-09