Job Description

Job Title: Salesforce Admin

Work Location : Cupertino CA ( Onsite )

Contract duration: 12+ months Contract

Job Description

Lead and manage a team of L1 Salesforce support analysts, ensuring timely ticket resolution and SLA compliance.

Strong hands-on experience with:

User management: Roles, Profiles, Permission Sets, Delegated Admin.
Object & field configuration: Custom objects, fields, record types, page layouts.

Automation:

Flows, Process Builder, Workflow Rules, Security model: OWD, Sharing Rules, Role Hierarchy. Data management: Data Loader, Data Import Wizard, data quality checks, deduplication.
Reports & Dashboards: Summary, matrix, joined reports, dynamic dashboards.

Salesforce Development Skills (Good-to-Have)

Basic understanding of Apex triggers, classes, and test methods for troubleshooting.
Ability to read and interpret Apex logs.
Knowledge of SOQL/SOSL queries for data validation and debugging.

Required Skills & Qualifications

5+ years of Salesforce experience, including 2+ years in a Lead/Manager role.
Strong expertise in Sales Cloud, Service Cloud, Experience Cloud, and Pardot.
Experience with ITSM tools like ServiceNow, Jira.

Preferred Certifications:

Salesforce Certified Administrator

Job Tags

Contract work,

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