Job Description

About the role:
The Senior Medical Education Specialist is responsible for the strategic development, execution, and oversight of medical education programs that support the safe and effective use of Company technologies and enhance patient care. This role focuses on the Electrophysiology portfolio within the United States, with occasional support for global or cross-border faculty engagements.

Locations:  Minneapolis/St. Paul, MN or Boston, MA

Responsibilities will include:

• Engage physician and allied-health professional thought leaders in the Electrophysiology space to develop world-class Medical Education programs in the United States.
• Contribute to the development of HCP blended learning journeys for new and commercialized product technologies in collaboration with cross-functional partners, skills training managers and digital education strategists.
• Identify and implement strategies to address educational needs of customers aligned to Company technologies.
• Build relationships with field leadership and representatives to address regional educational needs aligned with commercial strategic priorities.
• Develop and maintain internal & external relationships at all levels to achieve divisional, department, and initiative goals.
• Deliver white-glove customer service and responsiveness for all physicians, field and internal stakeholders. Maintain processes and task management habits that ensure flawless execution.
• Develop strategic relationships with Key Opinion Leaders to build a robust pipeline of diverse clinical faculty for various program types and training opportunities.
• Track KPIs to evaluate team output and program impact. Identify areas of improvement and new opportunities to meet organizational goals. Implement solutions and make recommendations to management to improve performance and impact.
• Ensure best in class medical education program quality through direct oversight and post program analysis of evaluation data.
• Oversee and participate in the development, delivery, coordination, review, and assessment of all aspects of medical education curriculum to ensure quality and consistency.
• Ensure physician activities and programs are compliantly conducted in accordance with Company policies.

Required Qualifications:

• Minimum Bachelor’s degree with 5 years of experience in the medical device industry or related field.
• Proven ability to collaborate with healthcare professionals to achieve shared educational goals.
• Demonstrated leadership and ability to work independently.
• Strategic thinking and proven experience developing innovative training models.
• Strong organizational skills with the ability to manage multiple workstreams.
• Willingness to travel up to 30% to support onsite education programs.

Preferred Qualifications:

• Familiarity with Company SOPs related to HCP contracting and engagement.
• Experience in cardiology, particularly electrophysiology or related therapeutic areas.
• Experience managing external vendors and services.
• Proven collaboration with sales teams and field leadership.

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