Call Center / Customer Service job at Honda of Middleburg Heights Middleburg Heights, OH, US

Job Description

Honda of Middleburg Heights is hiring an Experienced Call Center/ Customer Service Representative This Job is FOR YOU if you:

Have Previous Call Center Experience
Are comfortable interacting via the Phone for an 8 hour shift
Excel in Customer Service and have Proven Communication Skills
Appreciate training, a script to follow to ensure success and an aggressive pay plan to reward your efforts and achievements!

Why it’s GREAT:

Never Boring
Hourly plus Generous Monthly Bonuses and Incentives!
Excellent Benefits
Fun and Exciting Work Environment

Responsibilities and Qualifications:

Answer inbound calls from our own service customers and Set Appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Follow up with customers as needed to reset any missed appointments
Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.
Utilize our computer tracking system daily.
Previous Customer Service experience a must!
Excellent computer skills required
Valid Driver’s License

Benefits

Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Saturday Lunches
Family owned and operated
Long term job security
Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Hourly pay, Full time, Local area, Shift work, Saturday,

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