Fast Casual Front Of House Team Member Job at Red Onion - Galena, Galena, KS

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  • Red Onion - Galena
  • Galena, KS

Job Description

Job Summary:

We are looking for friendly, energetic, and customer-focused individuals to join our Front of House team. As a Front of House Staff member at our fast casual restaurant, you will be the face of our brand—welcoming guests, taking orders, delivering food, and ensuring every customer enjoys a positive experience.

Key Responsibilities:

  • Greet guests warmly as they enter the restaurant
  • Take customer orders accurately using a point-of-sale (POS) system
  • Answer questions about the menu, make recommendations, and accommodate special requests
  • Ensure cleanliness and organization of the dining area, condiment stations, and drink stations
  • Serve food and beverages promptly and correctly
  • Assist with packaging takeout and delivery orders
  • Monitor guest satisfaction and resolve issues professionally and promptly
  • Restock napkins, utensils, and other supplies as needed
  • Follow all health and safety regulations, including food handling protocols
  • Collaborate with team members and kitchen staff to maintain a smooth workflow

Qualifications:

  • Previous experience in customer service or food service is a plus, but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Dependable, punctual, and a team player
  • Comfortable standing for long periods and performing light physical tasks
  • Flexibility to work evenings, weekends, and holidays as needed

Benefits:

  • Competitive hourly wage + tips
  • Employee meals or discounts
  • Opportunities for advancement
  • Flexible scheduling
  • Fun, fast-paced team environment
  • Closed all major holidays
  • Closed Sundays, except Mother's Day

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Job Tags

Hourly pay, Holiday work, Casual work, Flexible hours, Weekend work, Sunday, Afternoon shift,

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