Global Monitoring Tech - HVAC/BMS
Job ID
234221Posted
19-Aug-2025Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Redmond - Washington - United States of America, Remote - US - Remote - US - United States of America
About the Role:
ROC Operator is an engineering hybrid that exercises skills across many domains including: Mechanical, Electrical, Electronic, and IT. They monitor, document, log and troubleshoot a wide variety of industrial instrumentation mechanical equipment, electronic monitoring, metering, controlling and signaling devices used in the operation of Building Automation Systems and Critical Environments. They command and control complex HVAC, lighting and mechanical systems. They must have a basic understanding of these types of systems. This position is fully remote after a two month training period.
What You'll Do:
Utilize multiple building automation platforms
Remote monitoring of building management systems
Respond to an alarm that is triggered by building management systems, diagnose root cause of the issues and dispatch a technician or engineer as needed.
Make adjustments or changes in the operations of equipment via building management system.
Take appropriate actions during escalating or cascading events by following standard operating procedures.
Log and document events and create a history or timeline of events over the course of your shift.
Be able to make technical and administrative decisions on the fly based on the circumstances and operating procedures established.
Assess performance of mechanical/electrical systems and make any adjustments to improve its performance.
Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
Lead by example and model behaviors that are consistent with CBRE RISE values.
Work to build consensus and convince others to reach an agreement.
Impact a range of customer, operational, project or service activities within own team and other related teams.
Work within broad guidelines and policies.
Explain difficult or sensitive information.
Essential Job knowledge and skill factors:
Mechanical understanding of equipment operated such as Chillers, Cooling Towers, Pumps, Air Handling Units, and Terminal Cooling Units.
Fluid Dynamics and Heat Transfer Fundamentals.
Ability to respond to dynamic system faults and casualties and maintain Critical Environments.
Proper escalation and management of casualty events.
Demonstrate extensive knowledge of energy conservation guidelines.
Understand and demonstrate the ability to review equipment for optimum energy strategies.
Setup and troubleshooting of current Microsoft OS and Office environments.
Ability to interpret complex system reports and analyze for optimum performance.
Support Mechanical Technicians on system repair/operation.
Train Mechanical Technicians on control system operation.
Skills, Education and Experience:
High School Diploma, GED, or trade school diploma with 4-5 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
Ability to exercise judgment based on the analysis of multiple sources of information.
Willingness to take a new perspective on existing solutions.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Organizational skills with an advanced inquisitive mindset.
Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Global Monitoring Technician position is $30 per hour and the maximum salary for the Global Monitoring Technician position is $36 per hour. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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